Contact Us

Have questions, found a bug, or want to share feedback about EcoCue?

We’d love to hear from you. Our team will get back to you as soon as possible.

Support Email – please contact us at:

✉️ [email protected]

When you email us, it helps if you include:

• Your name
• The email address you use in the app
• Your device (iOS/Android + model) and app version
• A short description of the issue (screenshots or screen recordings are very helpful)

Contact Information

• Email: [email protected]
• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+4)
• Average Response Time: Within 1–2 working days

If your issue is urgent (e.g., account access or data/privacy concern), please mention URGENT in the email subject line.

Frequently Asked Questions

What is EcoCue?